No out-of-pocket costs

There are no gap fees for approved TAC claims for Exercise Physiology or Physiotherapy. All eligible consultation fees are billed directly to the Transport Accident Commission (TAC) in line with the current TAC fee schedule, so there are no out-of-pocket expenses for approved services. Any clinically required reporting and communication are completed during the session time.

Exercise Physiology and Physiotherapy consultations

• Exercise Physiology: 45 minute initial and ongoing consultations.
• Physiotherapy: 45 minute initial and 30 minute ongoing consultations.

Session fees include any clinically required reporting and communication with your treating doctor or the TAC, where applicable. This is completed during the session time.

What we do

Physiotherapy

Assessment, hands-on treatment, and rehabilitation for acute injuries, post-surgical recovery, and persistent pain. We look at the full picture, including how the claim process itself might be affecting your recovery.

Exercise physiology

Structured, progressive exercise programs to rebuild your strength, fitness, and confidence. Gym-based sessions in our fully equipped clinics, tailored to your goals.

Return-to-activity planning

Gradual load progression and confidence building to help you return to work, sport, and daily life. We can provide capacity assessments and outcome reports when the TAC needs them.

Who we help

• People injured in a road or transport accident with soft-tissue, fracture, or post-surgical rehabilitation needs
• People whose pain has not resolved and who need longer-term, structured support
• People who feel stuck in the system and want a clinician who will support their recovery

Why people choose us

• Physio and EP under one roof: we match you with the clinician whose skills and availability best fit your needs. Physiotherapists add hands-on treatment and manual therapy, and exercise physiologists bring deeper experience with long-term exercise programming.
• Evidence-based: programs built on contemporary pain science and rehabilitation research.
• Fully equipped: clinic gyms with strength testing and rehab technology.
• Clear communication: regular updates for you, your doctor, and your case manager.
• We focus on you, not just the claim: your recovery comes first.

Before you book

To help us provide the best possible care, please note the following.

Appointment changes. Life happens. If you need to cancel or reschedule, we kindly ask for at least 18 hours' notice. Appointments cancelled within 18 hours or not attended may incur the full consultation fee.

Reports and forms. So our clinicians can give your care the time it needs, any reports, forms, or certificates are completed during your scheduled appointment wherever possible.

WorkSafe and TAC clients. Please make sure your claim has been approved and all relevant claim details provided before your appointment. If approval is still pending, your consultation may need to be privately funded until authorisation is received.

Arriving for your appointment. We recommend arriving a few minutes early for check-in. If you arrive late we will do our best to see you, though your appointment may need to be shortened so we do not delay other clients.

Questions? If you are unsure about your funding, referral, or appointment, our friendly team is always happy to help before you attend.

Speak to Kat or Barbara on 1300 920 520 if you have any questions before you book.

Ready to get started?

Book online or call 1300 920 520 to arrange your first TAC appointment.