TAC and WorkCover Services

WorkCover and TAC physiotherapy and exercise physiology in Melbourne. We handle the paperwork so you can focus on recovery. Three clinics. Book online.

Dealing with a WorkCover or TAC claim can feel like a full-time job on top of your injury. Between the paperwork, the phone calls, and the uncertainty, it's easy to feel like your recovery has taken a back seat.

We get it. A lot of the people we see under TAC and WorkCover are frustrated. They've been bounced between practitioners, told to rest, or left waiting for approvals while their pain gets worse. If that sounds familiar, you're in the right place.

Our team handles the admin so you can focus on getting better. We communicate directly with your GP, case manager, and insurer, and we build a rehab plan that's actually designed around your life, your job, and your goals.

What we actually do

Physiotherapy

Assessment, hands-on treatment, and rehabilitation for acute injuries, post-surgical recovery, and persistent pain. We don't just treat the injury. We look at the full picture, including how the claim process itself might be affecting your recovery.

Exercise physiology

Structured, progressive exercise programs to rebuild your strength, fitness, and confidence. Gym-based sessions in our fully equipped clinics, tailored to your work demands and personal goals.

Return-to-work planning

Gradual load progression, work-specific conditioning, and ergonomic advice for modified duties. We provide capacity assessments and outcome reports when your employer or insurer needs them.

We handle the paperwork

One of the biggest frustrations with TAC and WorkCover is the admin. We take that off your plate:

  • Direct communication with your GP, surgeon, case manager, and employer
  • Goal-oriented progress reports submitted to your insurer
  • Functional assessments and outcome measures to track and document your recovery
  • Billing directly to WorkCover or TAC where applicable

Who we help

  • Workers recovering from lifting injuries, repetitive strain, or acute trauma
  • People injured in road accidents under TAC with soft-tissue, fracture, or post-surgical needs
  • People whose pain hasn't resolved and who need longer-term, structured support
  • People who feel stuck in the system and need a practitioner who will advocate for their recovery

Why people choose us

  • Physio and EP under one roof: both our physiotherapists and exercise physiologists can assess, screen for red flags, and guide your care. Physiotherapists add hands-on treatment and manual therapy, and exercise physiologists bring deeper experience with long-term exercise programming. We match you with the clinician whose skills and availability best fit your needs
  • Evidence-based: programs built on contemporary pain science and rehab research
  • Fully equipped: clinic gyms with strength testing and sport-specific rehab technology
  • Clear communication: regular updates for you, your doctor, and your case manager
  • We focus on you, not just the claim: your recovery matters more than the paperwork

How to get started

1. Book an initial appointment: Call us on 1300 920 520 or book online.

2. Bring your paperwork: Claim number, GP referral (if you have one), and insurer details.

3. Assessment and plan: We'll do a thorough assessment and map out your personalised rehab pathway.

4. Ongoing sessions: Physio or EP appointments billed directly to WorkCover or TAC where applicable.

Not sure what you need? Call our reception team on 1300 920 520 and we'll guide you through the process.

Frequently asked questions

Do I need a GP referral?

A referral helps but isn't mandatory for your first visit. Bring any documentation you have and we'll liaise with your GP if needed.

Will my consultations be fully covered?

Most approved WorkCover and TAC claims cover the full cost. If your insurer sets a fee cap, we'll explain any out-of-pocket costs before you begin.

How often will I need to attend?

That depends on your injury, your claim approvals, and your goals. We'll recommend a frequency and adjust as you progress.

Can you help with return-to-work clearance?

Yes. We use validated outcome measures and can provide capacity reports for employers and insurers.

I've been bounced between practitioners. Will this be different?

We hear this a lot. Our approach is to keep your care under one roof, communicate clearly with everyone involved, and focus on what actually helps you recover, not just what ticks a box for the insurer.

Ready to get started?

Book online or call 1300 920 520 to secure your first WorkCover or TAC appointment. Let our team help you move from injury to independence.

An 18-hour cancellation policy applies to all services. Services cancelled within 18 hours of the booked appointment time will be charged a late cancellation fee of the cost of the consultation that you are cancelling.

Our Servcies

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Contact Us

It starts with a Conversation

Ready to take the next step? Contact us today to discuss your needs and start your journey to better health. Let's talk!