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Frequently Asked Questions

Common questions about booking, funding, and what to expect at The Biomechanics.

Getting started

Do I need a referral to book?

No referral is needed to book directly with an exercise physiologist or physiotherapist. If your GP has provided a GP Chronic Condition Management Plan (GPCCMP), you may be eligible for Medicare rebates on up to five allied health sessions per calendar year.

Where are your clinics?

We have three Melbourne clinics: Footscray, Port Melbourne, and Glen Iris. We also offer telehealth appointments for clients across Victoria and interstate.

Do you offer telehealth?

Yes. We offer telehealth appointments via video call. This suits clients who are unable to attend in person, live regionally or interstate, or prefer to consult from home.

Medicare and funding

Does Medicare cover exercise physiology or physiotherapy?

Medicare may contribute to the cost of sessions if your GP has issued a GP Chronic Condition Management Plan (GPCCMP). This allows eligible individuals to access up to five allied health sessions per calendar year with a Medicare rebate. Your GP can advise whether you are eligible.

What is a GP Chronic Condition Management Plan (GPCCMP)?

A GPCCMP is a Medicare-funded plan arranged by your GP for people with a chronic medical condition. It provides a referral and partial rebate for up to five allied health visits per calendar year.

Can I claim on private health insurance?

Many private health funds cover exercise physiology and physiotherapy under extras cover. The rebate amount depends on your fund and level of cover. We recommend contacting your insurer to confirm your entitlements before booking.

Do you accept NDIS clients?

Yes. We work with NDIS participants, including both plan-managed and self-managed participants. Exercise physiology falls under Capacity Building supports. Please contact us to discuss your plan and how we can help.

Do you see TAC and WorkCover clients?

Yes. We see clients funded through TAC and WorkCover. Please bring your claim details to your first appointment. We can assist with assessment, treatment, and reports as required.

Exercise physiology and physiotherapy

What is an exercise physiologist?

An Accredited Exercise Physiologist (AEP) is a university-trained allied health professional who specialises in exercise prescription for people with chronic conditions, injuries, and disabilities. They are registered with Exercise and Sports Science Australia (ESSA).

What is a physiotherapist?

A physiotherapist is a university-trained allied health professional who assesses and treats physical conditions using exercise, manual therapy, and education. They are registered with the Australian Health Practitioner Regulation Agency (AHPRA).

What is the difference, and which should I see?

Both professions use exercise as a core treatment tool. Physiotherapists may also use hands-on techniques such as joint mobilisation and soft tissue work. Exercise physiologists focus primarily on exercise prescription and behaviour change for chronic and complex conditions. The right fit often depends on your GP referral, your funding scheme, or whether you would like hands-on treatment alongside exercise. Our team can help you decide at your first appointment.

What to expect

What happens at my first appointment?

Your first appointment is an assessment. Your clinician will ask about your history, goals, and what has or has not worked before. They will assess your movement and capacity, and work with you to develop an initial plan. The session usually runs between 45 and 60 minutes.

How long are appointments?

Initial assessments are typically 45 to 60 minutes. Follow-up sessions are usually 30 to 45 minutes, depending on the type of appointment and your goals.

What should I bring?

Wear comfortable clothing you can move in. Bring any relevant referrals, scan results, or reports. If you have a GPCCMP or other funding paperwork, please bring that too.

How much does a session cost?

Our fees vary depending on the type of appointment and your funding arrangement. Please contact your preferred clinic for current fee information. Medicare, private health, NDIS, TAC, and WorkCover rebates may apply depending on your situation.

Ready to book?

Our team is here to help you find the right clinician and clinic. No referral needed.

Book an appointment