Got a referral?

Although a referral is not necessary to see our practitioners as a private patient, a referral is needed if you’re eligible and wanting to receive a Medicare rebate or if you are a WorkCover, DVA or TAC patient.

Enhanced Primary Care Scheme (EPC)

The EPC is a government scheme through which, under certain circumstances, allied health treatments provide patients with a rebate from Medicare. The scheme is for people with chronic and complex problems, such as widespread arthritis and diabetes. To see if you’re eligible, please make an appointment with your GP. Under the EPC scheme, you can have a total of 5 visits to allied health providers within a calendar year.

In order to make an appointment with us under this scheme, speak to your GP about receiving a EPC form and allocating the sessions to one of our practitioners. During 10am-4pm, all EPC sessions will be bulk-billed. Outside of these hours, we ask that you pay the full fee for the consultation and we will process the Medicare rebate to an EFTPOS card with either a savings or a cheque account. 



Workcover, DVA or TAC

If you have approval from your WorkCover agent, DVA or the TAC for sessions with an allied health practitioner, all you need to do is book yourself in and either bring along or forward by email any documents that you have from your employer, insurer or TAC stating that you have approval for specific services. We will also need your claim number if you are claiming through WorkCover or TAC, or your case manager or representative if you are claiming through your employer.

If you don’t have any of the above information, you will be required to pay for your sessions in full at the time of your appointment for which we will provide you with an invoice to seek reimbursement from your insurer. 

We do charge a gap payment for most TAC and Workcover appointments. For more information, please contact us.